Softera Baltic implements Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) systems and related products - Microsoft SQL Server and Microsoft BI business analytics tools.

Enterprise Resource Planning software (ERP)
We are implementing one of the most popular ERP software Microsoft Dynamics NAV (formerly Navision) specifically designed for small and medium enterprises. The goal of ERP systems is integration of all departments and functions across Company, automation of main business processes – finance, accounting, inventory management, orders, deliveries and manufacturing.
Customer Relationship Management system (CRM)
Microsoft Dynamics CRM 2011 helps organize, automate and synchronize sales, marketing, customer service and technical support processes. Customer Relationship Management system can help to increase productivity and profitability also reduces expenses.
Business Intelligence system (BI)
As a leading success factor in the business of the future we are suggesting BI solutions. In today’s business one of most important things is accurate information, in order to make the right business managerial decisions with the minimum risk.
Our staff has deep technical and process know-how for implementation of ERP software and separated specific modules. We can offer qualified support of ERP and CRM systems.
