{"id":2564,"date":"2020-02-18T09:51:00","date_gmt":"2020-02-18T09:51:00","guid":{"rendered":"https:\/\/www.softera.lt\/klientu-istorijos\/hoptrans-microsoft-dynamics-365-sales\/"},"modified":"2026-04-15T14:25:12","modified_gmt":"2026-04-15T13:25:12","slug":"hoptrans-microsoft-dynamics-365-sales","status":"publish","type":"klientu-istorijos","link":"https:\/\/www.softera.lt\/en\/client-success-stories\/hoptrans-microsoft-dynamics-365-sales\/","title":{"rendered":"Hoptrans – Microsoft Dynamics 365 Sales"},"content":{"rendered":"\r\n
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\r\n About the Company <\/h5>\r\n \r\n\r\n \"corner\"\r\n\r\n \"corner\"\r\n\r\n <\/div>\r\n
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Company activity:<\/strong> road freight transport<\/p>\n

Company size:<\/strong> ~1,300 employees<\/p>\n

Company turnover:<\/strong> \u20ac50,000,000 \u2013 \u20ac1,000,000,000<\/p>\n <\/div>\r\n <\/div>\r\n<\/div>\r\n\r\n\r\n\r\n\r\n\r\n

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Hoptrans is a leading transportation and logistics company. Over more than 25 years of operation, the company has found its niche and gained international recognition in the logistics sector. Currently, the Hoptrans team employs more than 1,300 people, and the company’s vehicle fleet consists of over 1,000 EURO 6 compliant trucks. <\/p>\n

Questions answered by Ugn\u0117 Katelynien\u0117, Sales Manager at Hoptrans.<\/p>\n

How did the need for the Microsoft Dynamics 365 Sales solution arise?<\/strong><\/h4>\n

The need arose when we could no longer manage the inquiries\u2014we were receiving so many that we could only process about a third of them. Over time, we noticed that by responding to only a small portion of inquiries, we were losing numerous potential customers, which is extremely detrimental when operating in the competitive logistics and transportation industry. Therefore, we began looking for a solution that would ensure more efficient sales process management. <\/p>\n

What did you use for sales management before choosing Microsoft Dynamics 365 Sales?<\/strong><\/h4>\n

Before choosing Microsoft Dynamics 365 Sales, we used Excel files\u2014we stored data about each customer in them: pricing, communication, negotiation issues, contracts, etc. You can imagine the volume of information, so in Excel files not designed for managing sales processes, the data was difficult to manage. <\/p>\n

Why did you choose Microsoft Dynamics 365 Sales for sales management<\/a>?<\/strong><\/h4>\n

The priority was to find a platform where all customer information would be in one place. We chose Microsoft Dynamics 365 Sales for sales management because of the system’s versatility, fast service, continuous updates, and easy integration with other applications. <\/p>\n

What changed after you started working with the Microsoft Dynamics 365 Sales solution?<\/strong><\/h4>\n

Microsoft Dynamics 365 Sales<\/a> helps to more easily manage, monitor, and analyze processes, and identify best and worst practices. We now process all incoming inquiries, and we develop our sales strategy based on data from CRM analytics. Daily work has become much easier, and we have a broader view of market trends. <\/p>\n <\/div>\r\n <\/div>\r\n<\/div>\r\n\r\n\r\n

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\u201eHoptrans\u201c<\/p>\r\n

Microsoft Dynamics 365 Sales<\/p>\r\n <\/div>\r\n\r\n <\/div>\r\n <\/div>\r\n\r\n

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The most important quality of an implementer is speed\u2014how quickly they understand the client’s needs and how quickly they help the client meet those needs. I can confidently say that working with Softera is straightforward, and this company’s team consists of professional and experienced specialists. We are satisfied with our decision to partner with Softera, and we would recommend this company to others as a reliable partner. <\/p>\n <\/div>\r\n\r\n \r\n

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