{"id":2225,"date":"2026-03-24T13:47:25","date_gmt":"2026-03-24T13:47:25","guid":{"rendered":"https:\/\/www.softera.lt\/?page_id=2225"},"modified":"2026-04-22T08:01:36","modified_gmt":"2026-04-22T07:01:36","slug":"support","status":"publish","type":"page","link":"https:\/\/www.softera.lt\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\r\n<section data-section=\"contactsComponent\" class=\"pt-32 lg:pt-[200px] pb-16 md:pb-20 lg:pb-24\">\r\n    <div class=\"container px-6 sm:px-10 md:px-12 lg:px-24\">\r\n        <div class=\"flex flex-col justify-center gap-10 md:gap-14 lg:gap-16\">\r\n\r\n                            <div class=\"flex flex-col items-center gap-4 md:gap-5\">\r\n                    <div\r\n                            data-animation=\"fadeUp\"\r\n                            data-inview\r\n                            data-time=\"1\"\r\n                            data-delay=\"0.3\"\r\n                            data-ease=\"0.44, 0, 0.56\"\r\n                            data-inview-amount=\"0.2\"\r\n                            data-inview-margin=\"0px 0px -5% 0px\"\r\n                    >\r\n                        \r\n    \r\n    \r\n            <h2 class=\"text-[28px]\/[1.1em] sm:text-[36px]\/[1.1em] md:text-[44px]\/[1.1em] lg:text-5xl\/[1.1em] text-black text-center\">\r\n            Contact us        <\/h2>\r\n    \r\n    \r\n    \r\n    \r\n\r\n                        <\/div>\r\n\r\n                    <div\r\n                            data-animation=\"fadeUp\"\r\n                            data-inview\r\n                            data-time=\"1\"\r\n                            data-delay=\"0.3\"\r\n                            data-ease=\"0.44, 0, 0.56\"\r\n                            data-inview-amount=\"0.2\"\r\n                            data-inview-margin=\"0px 0px -5% 0px\"\r\n                    >\r\n                        \r\n        <div class=\"md:text-base text-sm flex flex-col gap-5\r\n        \/* Lists *\/\r\n        [&#038;_ul]:flex [&#038;_ul]:flex-col [&#038;_ul]:gap-2.5\r\n        [&#038;_li]:pl-[18px] [&#038;_li]:relative\r\n        [&#038;_li::after]:content-[''] [&#038;_li::after]:mt-2\r\n        [&#038;_li::after]:absolute [&#038;_li::after]:top-0\r\n        [&#038;_li::after]:left-0 [&#038;_li::after]:w-2.5\r\n        [&#038;_li::after]:h-2.5 [&#038;_li::after]:rounded-full\r\n        [&#038;_li::after]:bg-black\r\n        \/* Headings *\/\r\n        [&#038;_h1]:text-[44px] [&#038;_h1]:font-bold [&#038;_h1]:leading-[50px] [&#038;_h1]:tracking-[-1px]\r\n        [&#038;_h2]:text-[35px] [&#038;_h2]:font-semibold [&#038;_h2]:leading-[40px] [&#038;_h2]:tracking-[-0.8px]\r\n        [&#038;_h3]:text-[28px] [&#038;_h3]:font-medium [&#038;_h3]:leading-[32px] [&#038;_h3]:tracking-[-0.6px]\r\n        text-black text-center max-w-[556px] w-full\">\r\n        <p>Have a support enquiry or a technical question?<br \/>\nPick one of the following to report the issue.<br \/>\nWe\u2019ll get back to you within 8 working hours or faster.<\/p>\n    <\/div>\r\n\r\n                        <\/div>\r\n                <\/div>\r\n            \r\n            <div class=\"flex flex-col lg:flex-row gap-5 md:gap-6 lg:gap-5 items-stretch\"\r\n                 data-animation=\"fadeUp\"\r\n                 data-inview\r\n                 data-time=\"1\"\r\n                 data-delay=\"0.3\"\r\n                 data-ease=\"0.44, 0, 0.56\"\r\n                 data-inview-amount=\"0.2\"\r\n                 data-inview-margin=\"0px 0px -5% 0px\"\r\n            >\r\n                <!-- LEFT COLUMN -->\r\n                <div class=\"w-full lg:flex-1\">\r\n                    <div class=\"flex flex-col gap-5 md:gap-6 h-full\">\r\n\r\n                                                    <div class=\"p-6 md:p-7 lg:p-8 bg-white rounded-2xl md:rounded-[20px] flex flex-col justify-center gap-6 md:gap-7\">\r\n                                <a href=\"https:\/\/www.softera.lt\/en\/\" class=\"block\">\r\n                                    <img decoding=\"async\" src=\"https:\/\/www.softera.lt\/wp-content\/themes\/wam\/assets\/static\/mainlogo.svg\"\r\n                                         alt=\"Softera logo\"\r\n                                         class=\"w-28 sm:w-32\">\r\n                                <\/a>\r\n\r\n                                                                    <div class=\"flex flex-col gap-2.5\">\r\n                                                                                    <p class=\"text-base md:text-lg\">Customer support<\/p>\r\n                                                                                                                            <a href=\"mailto:hello@softera.lt\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"text-sm md:text-base hover:text-violet transition-colors duration-300 ease-in-out\">\r\n                                                hello@softera.lt                                            <\/a>\r\n                                                                            <\/div>\r\n                                \r\n                                                            <\/div>\r\n                        \r\n                        \r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <!-- RIGHT COLUMN -->\r\n                <div class=\"w-full lg:flex-1\">\r\n                    <div class=\"p-6 md:p-7 lg:p-8 bg-white rounded-2xl md:rounded-[20px] flex flex-col gap-6 md:gap-7\">\r\n                        <form id=\"consultation-form\"\r\n                              class=\"space-y-5\"\r\n                              method=\"post\"\r\n                              novalidate\r\n                              hx-post=\"https:\/\/www.softera.lt\/wp-admin\/admin-ajax.php\"\r\n                              hx-target=\"#consultation-msg\"\r\n                              hx-swap=\"innerHTML\"\r\n                              hx-disabled-elt=\"button[type=submit]\">\r\n\r\n                            <!-- Name -->\r\n                            <div class=\"space-y-2\">\r\n                                <input\r\n                                        id=\"name\"\r\n                                        name=\"name\"\r\n                                        type=\"text\"\r\n                                        placeholder=\"Name\"\r\n                                        required\r\n                                        class=\"w-full resize-y rounded-xl border border-[#1a1a1a1a] bg-darkergrayish p-3 text-sm\/[1.2em] text-black placeholder:text-sm\/[1.2em] placeholder:text-gray-400 focus:outline-none\"\r\n                                \/>\r\n                                <p id=\"name-error\" class=\"text-xs text-red-600 hidden\"><\/p>\r\n                            <\/div>\r\n\r\n                            <!-- Business Email -->\r\n                            <div class=\"space-y-2\">\r\n                                <input\r\n                                        id=\"email\"\r\n                                        name=\"email\"\r\n                                        type=\"email\"\r\n                                        placeholder=\"Email\"\r\n                                        required\r\n                                        autocomplete=\"email\"\r\n                                        inputmode=\"email\"\r\n                                        class=\"w-full resize-y rounded-xl border border-[#1a1a1a1a] bg-darkergrayish p-3 text-sm\/[1.2em] text-black placeholder:text-sm\/[1.2em] placeholder:text-gray-400 focus:outline-none\"\r\n                                \/>\r\n                                <p id=\"email-error\" class=\"text-xs text-red-600 hidden\"><\/p>\r\n                            <\/div>\r\n\r\n                            <!-- Phone (Optional) -->\r\n                            \r\n                            <!-- Company -->\r\n                            <div class=\"space-y-2\">\r\n                                <input\r\n                                        id=\"role\"\r\n                                        name=\"role\"\r\n                                        type=\"text\"\r\n                                        placeholder=\"Company\"\r\n                                        required\r\n                                        aria-describedby=\"role-error\"\r\n                                        class=\"w-full resize-y rounded-xl border border-[#1a1a1a1a] bg-darkergrayish p-3 text-sm\/[1.2em] text-black placeholder:text-sm\/[1.2em] placeholder:text-gray-400 focus:outline-none\"\r\n                                \/>\r\n                                <p id=\"role-error\" class=\"text-xs text-red-600 hidden\"><\/p>\r\n                            <\/div>\r\n\r\n                            <!-- Interest \/ Dominanti sritis -->\r\n                            \r\n                            <div class=\"space-y-1.5\">\r\n                                <label for=\"message\" class=\"text-sm\">Message<\/label>\r\n                                <textarea\r\n                                        id=\"message\"\r\n                                        name=\"message\"\r\n                                        rows=\"6\"\r\n                                        placeholder=\"Shortly about your needs\"\r\n                                        class=\"w-full min-h-[120px] md:min-h-[140px] resize-y rounded-xl border border-[#1a1a1a1a] bg-darkergrayish p-3 text-sm\/[1.2em] text-black placeholder:text-sm\/[1.2em] placeholder:text-gray-400 focus:outline-none\"\r\n                                ><\/textarea>\r\n                            <\/div>\r\n\r\n                                <label for=\"privacy-consent\" class=\"cb cb--violet relative flex items-start gap-3 text-[13px] leading-relaxed text-black cursor-pointer select-none\">\r\n        <input\r\n            id=\"privacy-consent\"\r\n            name=\"privacy_consent\"\r\n            type=\"checkbox\"\r\n            value=\"1\"\r\n            required\r\n        \/>\r\n        <span class=\"box flex-shrink-0 mt-0.5\">\r\n            <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"white\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\r\n                <path d=\"M5 12.5l4 4L19 7.5\"\/>\r\n            <\/svg>\r\n        <\/span>\r\n        <span>\r\n            By submitting this request, I agree to <a href=\"https:\/\/www.softera.lt\/en\/privacy-policy\/\" class=\"underline\" target=\"_blank\" rel=\"noopener noreferrer\">Privacy Policy<\/a>.        <\/span>\r\n    <\/label>\r\n            <p id=\"privacy-consent-error\" class=\"text-xs text-red-600 hidden\"><\/p>\r\n    \r\n                            <!-- Marketing consent (optional) -->\r\n                            <label for=\"marketing-consent\" class=\"cb cb--violet relative flex items-start gap-3 text-[13px] leading-relaxed text-black cursor-pointer select-none\">\r\n                                <input\r\n                                        id=\"marketing-consent\"\r\n                                        name=\"marketing_consent\"\r\n                                        type=\"checkbox\"\r\n                                \/>\r\n                                <span class=\"box flex-shrink-0 mt-0.5\">\r\n                                    <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"white\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\r\n                                        <path d=\"M5 12.5l4 4L19 7.5\"\/>\r\n                                    <\/svg>\r\n                                <\/span>\r\n                                <span>\r\n                                    I agree to receive offers from Softera in the ways specified in this form. How we process your data \u2013                                    <a href=\"https:\/\/www.softera.lt\/en\/privacy-policy\/\" class=\"underline\">Privacy policy<\/a>.\r\n                                <\/span>\r\n                            <\/label>\r\n\r\n                            <!-- Submit -->\r\n                            <button\r\n                                    type=\"submit\"\r\n                                    class=\"relative w-full inline-flex items-center justify-center px-3 py-3 rounded-md text-sm text-white bg-violet hover:bg-white transition-all duration-300 ease-in-out group\/btn overflow-hidden\"\r\n                            >\r\n                                <span class=\"absolute top-0 left-0 w-full h-full bg-black rounded-md scale-y-0 origin-bottom group-hover\/btn:scale-y-100 transition-all duration-300 ease-in-out\"><\/span>\r\n\r\n                                <span class=\"relative inline-flex items-center justify-center gap-2\">\r\n                                    <span class=\"htmx-indicator inline-flex h-4 w-4 items-center justify-center\">\r\n                                        <svg class=\"animate-spin\" viewBox=\"0 0 24 24\" fill=\"none\" aria-hidden=\"true\">\r\n                                            <circle class=\"opacity-25\" cx=\"12\" cy=\"12\" r=\"10\" stroke=\"currentColor\" stroke-width=\"3\"><\/circle>\r\n                                            <path class=\"opacity-75\" fill=\"currentColor\" d=\"M4 12a8 8 0 018-8v3a5 5 0 00-5 5H4z\"><\/path>\r\n                                        <\/svg>\r\n                                    <\/span>\r\n                                    <span>Submit request<\/span>\r\n                                <\/span>\r\n                            <\/button>\r\n\r\n                            <div id=\"consultation-msg\" class=\"text-sm\" aria-live=\"polite\"><\/div>\r\n\r\n                            <input type=\"hidden\" name=\"action\" value=\"softera_request_consultation\">\r\n                            <input type=\"hidden\" name=\"_wpnonce\" value=\"aa9da230d4\">\r\n                                                            <input type=\"hidden\" name=\"simplier_form\" value=\"1\">\r\n                            \r\n                            <input type=\"text\" name=\"company\" class=\"hidden\" tabindex=\"-1\" autocomplete=\"off\">\r\n                        <\/form>\r\n\r\n                        <script>\r\n                            document.body.addEventListener('consultationFormSuccess', function () {\r\n                                const form = document.getElementById('consultation-form');\r\n                                if (form) form.reset();\r\n                            });\r\n                        <\/script>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\r\n\r\n\r\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-2225","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.softera.lt\/en\/wp-json\/wp\/v2\/pages\/2225","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.softera.lt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.softera.lt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.softera.lt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.softera.lt\/en\/wp-json\/wp\/v2\/comments?post=2225"}],"version-history":[{"count":4,"href":"https:\/\/www.softera.lt\/en\/wp-json\/wp\/v2\/pages\/2225\/revisions"}],"predecessor-version":[{"id":2240,"href":"https:\/\/www.softera.lt\/en\/wp-json\/wp\/v2\/pages\/2225\/revisions\/2240"}],"wp:attachment":[{"href":"https:\/\/www.softera.lt\/en\/wp-json\/wp\/v2\/media?parent=2225"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}