NUMAI, launched in May 2019, is the first independent “Rent-to-Own” service provider in the Baltic states. The company is among the largest residential property buyers in Lithuania. Within its first year, the NUMAI platform grew its managed portfolio to €3.5 million, with plans to reach €10 million by the end of 2020.

For real estate management, the company selected SOFT4RealEstate. We spoke with Aurimas Čiagus, CEO and co-owner.

What led you to look for a new real estate management system?

As the real estate portfolio expanded, we needed a more efficient way to manage it, as basic tools were no longer sufficient. Given our non-standard business model, we were looking for a solution that would be both reliable and flexible. Many real estate systems we evaluated lacked flexibility or raised concerns about long-term reliability. Integration with the accounting system was also a critical requirement.

In addition, seamless integration of real estate management with the accounting system was one of the key factors in the decision-making process.

Why did you choose SOFT4RealEstate and Softera as the implementation partner?

• Proven experience, as I had previously worked successfully with Softera on another implementation project
• Integration with the accounting system
• Flexibility to adapt SOFT4RealEstate to our specific business needs
• Reliability in terms of long-term continuity: strong client base, Microsoft ecosystem, and vendor experience

How did operations change after implementing SOFT4RealEstate?

The main benefits we observed after implementation include:

• More efficient operations and reduced risk of errors
• We avoid a significant amount of manual work and internal communication when retrieving information
• Clients, properties, company real estate, information, and documents are all centralized in one place. We can quickly and easily find the required information and perform data and document control
• We issue invoices to all clients with a single click
• We monitor client payment status in real time
• The system automatically performs timely recalculations of rental payments after investments into leased properties
• It is easy to analyze the company’s financial data—such as tracking the ratio between active and passive real estate and monitoring monthly rental income

SOFT4RealEstate is a comprehensive real estate management system fully tailored to the specific needs of the industry.