Softera logo

CRM System for Effective Sales Process Management

Automate processes and increase sales results with Dynamics 365 Sales (CRM)

Try for Free
  • check
    30-Day Free DEMO Access
  • check
    Personal DEMO Session with a Consultant
  • check
    Sales Process Audit and Insights
  • check
    No Obligations
CRM_MOCKUP_UPDATE

Increase Sales Results with a Proven CRM System

Every opportunity is tracked from initial contact to successful close, allowing you to maximize potential.

Your sales team can focus only on meaningful, value-creating inquiries. Say goodbye to scattered data—communication with customers becomes faster, more professional, and higher quality.

+15 %

higher sales manager efficiency

+20 %

more opportunities converted to contracts

+9,4 %

higher revenue per salesperson

215 %

return on investment over 3 years

How to Know When Your Business Needs a CRM System?

corner corner

What Does Working Without CRM Cost?

  • Customer Information Is Scattered

    Data is scattered across different platforms, and you can’t find the information you need.

  • You Don’t See the Real Sales Picture

    It is difficult to see the real sales situation and forecast results.

  • You’re Losing Revenue Opportunities

    Some opportunities are lost due to forgotten, unmanaged inquiries.

  • Customers Feel the Chaos

    Lack of context, fragmented communication.

  • Improvisation Without Strategy

    It is difficult to track tasks, priorities, and deadlines.

With a CRM system

  • check

    All Information in One Place

    Customer history, deals, and communication accessible in seconds.

  • check

    More accurate sales planning

    The entire sales funnel – from first contact to deal – is clearly visible.

  • check

    Higher Conversion Rates

    Automatic inquiry tracking ensures no opportunity disappears.

  • check

    Faster customer engagement

    Complete history at your fingertips. You respond to customers faster.

  • check

    Clear Action Plan Every Day

    The sales team clearly sees what needs to be done and when.

Try for Free

Why Microsoft Dynamics 365 Sales?

We’ve been working with Microsoft Dynamics for 16 years, providing top-tier consulting and ensuring product support. We adapt world-class systems to local business needs. Our goal is to create real, measurable value for your company.

A CRM system that adapts to your sales process: automates actions from lead to deal close, centralizes customer information, and uses AI recommendations to help close deals faster and forecast results more accurately—growing alongside your team.

A reliable platform with Microsoft-level security standards ensures data protection according to Microsoft cloud architecture, role-based access control, and GDPR compliance. Stable operation on global Azure infrastructure makes it a trusted choice for growing organizations.

The CRM system works naturally within your Microsoft ecosystem—integrates with Excel, Teams, Outlook, and other systems, provides AI insights from real sales data, and works together with Power BI analytics and Power Automate automation. The solution is easy to expand into the full Dynamics 365 platform, ensuring a unified user experience across the entire organization.

Why Microsoft Dynamics 365 Sales?

Choose the plan that best suits
your business needs

Sales Start

Get a quote

One user

€19 / month

System activation fee

System launch, initial settings configuration, user connection.

€300

Customer and contact management

+

Mobile application

+

Analytics and reports

+

Sales Basic

Get a quote

One user

39 € / mėn.

System activation fee

System launch, initial settings configuration, user connection.

€300

Customer and contact management

+

Mobile application

+

Analytics and reports

+

Sales Professional

Get a quote

One user

57 € / mėn.

System activation fee

System launch, initial settings configuration, user connection.

600 €

Customer and contact management

+

Mobile application

+

Analytics and reports

+

Sales Enterprise

Get a quote

One user

92 € / mėn.

System activation fee

System launch, initial settings configuration, user connection.

900 €

Customer and contact management

+

Mobile application

+

Analytics and reports

+
 Quote Icon corner corner

Try for Free

  • 30-Day Free DEMO Access

  • Personal DEMO Session with a Consultant

  • Sales Process Audit and Insights

  • No Obligations

Try for Free

More Opportunities in the Sales Process with a CRM System

Sales planning

  • The entire sales process is clearly visible – from the first contact to closing the deal.
  • Easier to plan sales activities and ensure consistent team work.
  • Managers can monitor the situation in real time and forecast results more accurately.

Sales process stages: Lead -> Opportunity

  • All information about potential customers and sales activities is collected in one place.
  • Structured sales process: current customer stage, completed and planned actions.
  • Easier to select the most promising contacts and convert them into sales.

Proposal and order

  • Quick and easy preparation of proposals with all prices and products.
  • Easy adjustment of proposals, application of discounts, and creation of different versions.
  • Once the proposal is approved, the order is automatically transferred for execution.

Price lists

  • Ability to flexibly apply prices according to different customers or situations.
  • Automatic calculation of proposal prices reduces the likelihood of errors.
  • Flexible discount application helps prepare competitive proposals faster.

Product

  • Ability to link products and services to each other.
  • Automatic suggestions for additional or related solutions.
  • Helps increase sales value through additional offers.

AI agents

  • Automates daily tasks and saves sales team time.
  • Helps prepare emails, meeting summaries, and gather information.
  • Provides insights that help make better sales decisions.

UAB „Light Conversion“

Microsoft Dynamics 365 Sales

As we faced massive amounts of information, it became difficult to separate projects, keep all information in one place so colleagues could see it too—and the department expanded. Microsoft Dynamics 365 Sales worked perfectly here. Now we have consistent tracking of all emails with customers…

754

Number of employees

123 734 173 €

Revenue

Read the full story

„Vakarų laivų gamykla“

Microsoft Dynamics 365 Sales

Our joint efforts with Softera have resulted in us having a reliable tool today to carry out complex operational processes and make strategic decisions in real time. We are delighted with the increased employee efficiency, improved communication, and smoother coordination of actions.

144

Number of employees

22 892 901 €

Revenue

Read the full story

„Intellectus“

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales allows us to have all information related to clients, negotiations, sales, and deal recording in one place, accurately plan tasks, avoid errors, and not lose track of sales. This is extremely important for us when working with a large flow of information.

27

Number of employees

3 247 730 €

Revenue

Read the full story

UAB „Hoptrans“

Microsoft Dynamics 365 Sales

The need for a sales management system arose when we could no longer handle inquiries – we received so many that we could only process about a third. Now we process all incoming inquiries, as it is impossible to lose them using Microsoft Dynamics 365 Sales.

1 815

Number of employees

155 670 229 €

Revenue

Read the full story

What You Should Know
Before Getting Started

Microsoft Dynamics 365 Sales CRM is a sales management system designed to centralize customer information, automate sales processes, and monitor sales results in real time. The system helps manage the entire sales cycle – from the first contact to closing the deal.

Microsoft Dynamics 365 Sales CRM is designed for growing businesses and organizations that want a clear, structured, and predictable sales process. The system is especially useful for companies working with large volumes of inquiries and customer information.

The system allows for precise tracking of sales opportunities, planning of actions, and analysis of results. Automated inquiry tracking and sales funnel visualization help focus on high-value opportunities and improve conversion rates.

Yes, Microsoft Dynamics 365 Sales CRM allows real-time monitoring of key sales KPIs, deal statuses, and team performance. Clear dashboards help managers quickly assess the situation and make decisions without additional interpretation.

Softera consults, implements, and adapts Microsoft Dynamics 365 Sales CRM according to specific business processes. The focus is not only on the system but also on ensuring it creates real value – by being used daily and helping to achieve sales goals.

The price of Microsoft Dynamics 365 Sales CRM depends on the chosen plan and the number of users. License costs start from €19 / month per user, and system activation from €300.