Trukmė – Softera.WMS
Paskelbta: 2022-06-08 • Atnaujinta: 2026-04-14
About the Company
Business activity: Manufacturing, wholesale, and retail
Company size: ~200 employees
Trukmė is one of the leading companies in Lithuania supplying materials for furniture manufacturing through wholesale and retail channels. Around 200 tons of products are dispatched daily from its warehouses.
At this scale, operational inefficiencies became increasingly visible. To address these challenges, the company implemented Softera.WMS, enabling more structured and efficient warehouse operations.
We spoke with Gediminas Mitrulevičius, Head of Logistics.
What challenges did you face before implementation?
Inaccurate inventory levels, time-consuming product search within the warehouse, discrepancies in order picking, dependency on employees’ knowledge of item locations, and a complex, time-intensive onboarding process for warehouse staff.
What were your expectations for the system?
We expected accuracy, speed, and a clear, simple structure for warehouse task management. We wanted to move away from paper-based warehouse processes and fully digitize operations. It was also important to have detailed and structured order information—what items are included, how they are packed, and how many packages belong to each order.
UAB „Trukmė“
Softera.WMS
I believe we are working with professionals in their field. There were no issues for which solutions were not proposed. We also received support when coordination with third-party system installers or tool providers was required. What I value most is their commitment to contributing to the client’s success.
Why did you choose Softera?
When selecting a partner, we evaluated experience, integration capabilities, and the number of implemented systems. Softera stood out due to their professionalism, ability to analyze non-standard requirements, and propose practical, well-grounded solutions.
How did the project and implementation process go?
We understood from the beginning that this would be a significant organizational change. Softera provided a clear project plan, which allowed us to prepare for the go-live within a relatively short timeframe. There were challenges along the way—we faced delays and made mistakes—but Softera closely monitored and coordinated each step of the preparation process.
At first, it was difficult to trust the system outputs, as it felt like we had better visibility ourselves. Over time, confidence in the system increased.
What changed after implementation?
We have accuracy, operational speed, fast response to resolving discrepancies, and full traceability of warehouse operations. We have increased efficiency, reduced the number of order discrepancies, eliminated excess stock of certain items, and reduced new employee onboarding time in warehouse operations by up to four times.
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