Softera Baltic implements and supports Microsoft Dynamics NAV, Microsoft Dynamics CRM and Business Intelligence (BI) systems. Softera is a member of world-wide Tectura Strategic alliance network, which consists of a number of highly competent and ERP experienced Microsoft Certified Partners.
Softera Baltic has gained the great experience and deep knowledge of business processes deploying solutions in areas of:
- Financial services
- Wholesale and retail
- Professional services
Along with system implementation Softera Baltic offers process management optimization solutions, consultations on the work efficiency improvement issues, consultations on the efficiency improvement using current business solutions, hardware, personnel and processes of customer.
Softera Baltic also supplies support services enabling the customer to administer their existing system in a simple and easy way. These services include:
- Support, maintenance and upgrade Dynamics NAV systems
- End-user and administrator training
- Currently implemented Dynamics NAV systems audit
- Historical data warehousing
- Systems performance tuning
- Systems version upgrades
- Selection and implementation of Business Intelligence (BI) means.