Integration with marketplaces

Improve customer experience and increase positive feedback. Achieve this by fulfilling orders on time, ensuring accurate product inventory and real-time order status.

Automate everyday business processes

When selling on the marketplace do you spend a lot of time doing administrative work like customer, product, inventory management? You can automate it all.

Grow your business while the integration between the marketplace and Microsoft Dynamics 365 Business Central will help you to save time and avoid mistakes.

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Enjoy the benefits

Centralized informationReduce the amount of manual work and errors caused by data inconsistencies when duplicating data between the marketplace and the ERP.

Real-time dataMonitor your marketplace sales in real time in Business Central. You will efficiently plan your supply chain and control replenishment times which will improve customer satisfaction.

Growth without additional investmentAs the volume of sales grows, the integration between the ERP and the marketplace will allow you to process more orders without hiring additional people.

Gabriele Mickuviene

CEO at Uabas (LINEN ID)

During the pandemic, when demand unexpectedly surged, we could not accurately predict the volume of orders, and often lacked the capacity or raw materials to prepare products in time. In addition, we had not digitised our business processes, but now we know that the system would have helped us to deliver on our promises to our customers on time. The integration with Etsy, developed by Softera, allows us to avoid manual work and mistakes, allowing us to spend more time on product development.

Where is your e-commerce business at?

Give your customers the best possible shopping experience and ensure positive feedback in your marketplace ⭐⭐⭐⭐⭐

Growing

Sales volumes in the marketplace are increasing but the business growth is being hindered by an outdated accounting system. In order to grow faster we are looking for a modern ERP that has an out-of-the-box integration with marketplaces.

REQUIRED: Microsoft Dynamics 365 Business Central and its integration with marketplaces (Etsy, other).

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Mature

We are successfully selling in the marketplace but it is not integrated with our business management system – Microsoft Dynamics 365 Business Central. As a result, it is often necessary to duplicate data in both systems and that evokes errors.

REQUIRED: integration between a marketplace (Etsy, other) and Microsoft Dynamics 365 Business Central.

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*The term „Etsy“ is a trademark of Etsy, Inc. This application uses the Etsy API but is not endorsed or certified by Etsy, Inc.

Do you have any questions? Each company has different processes and needs, so let's talk about yours.

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Frequently asked questions

How do I know if my company needs Softera.Marketplace?

We recommend choosing integration between your marketplace and your ERP system if you waste time on manual work, duplicating data on Etsy and Business Central. Also, if you want to avoid errors and efficiently plan your supply chain and control replenishment times. It’s also worth considering that as sales volumes grow, integration between the ERP system and the marketplace will allow you to process larger volumes of orders without having to hire extra people.

What is required in order to use the Softera.Marketplace solution?

All you need is Microsoft Dynamics 365 Business Central. Softera.Marketplace is an add-on to this system that extends the standard functionality, i.e. provides direct integration with marketplaces (Etsy).

How long does it take to set up the Softera.Marketplace solution?

Softera.Marketplace integration with marketplaces usually takes 2-4 weeks to set up.

How will I be able to control the journey of a marketplace customer in the system?

Softera.Marketplace will help you ensure on-time orders by allowing you to monitor accurate stock levels and order status in real time, eliminating the possibility of a bad user experience.

With the system, you will reduce the amount of manual work and consequently the likelihood of errors, and you will be able to spend the saved time on business development.

If I have more than one Etsy account, will I be able to see all my orders in one place?

Yes, orders from different Etsy accounts will be visible in one list in Business Central.

Will I be able to see information about deliveries and their prices in Business Central?

Yes, you can. You will see details of all additional services in the ERP.

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